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Changzhou Youbao Electric Manufacturing Company has been producing and selling various weighing instruments, such as floor scales and weighing instruments, for many years. Below, the editor will discuss how to handle electronic scales when they malfunction?

The electronic scale cannot be charged or the charging indicator light does not light up or respond

1. Please confirm the 110V/220V voltage of the electronic scale first? Check if the voltage switch is set to the same voltage as the power supply and ensure that the charging cable is securely plugged into the charging dock on the scale.

2. Check if there is any external force causing the charging cable to break.

3. Check if the fuse is faulty.

4. Poor battery.

5. If there are 4 reasons or not mentioned above, it is recommended to send it back to the distribution station for processing.

Does the electronic scale have no movement after being turned on?

1. For those using dry (rechargeable) batteries, please confirm whether the voltage of the dry (rechargeable) battery is sufficient first? If the voltage is insufficient, please replace the dry battery (please charge the battery).

2. For those using ADAPTOR, unplug the ADAPTOR output terminal connected to the electronic scale, and then install the dry battery. If it can be turned on but the ADAPTOR is damaged, please replace it.

3. Check if the fuse of the electronic scale is faulty.

4. Switches or buttons may be damaged.

5. Possible electronic component failure.

6. For reasons 4 or 5 or not mentioned above, it is recommended to send it back to the dealership for processing.

The above are some of the handling methods that Youbao Company has taken when electronic scales malfunction. We hope they are helpful to you, and the company also welcomes you to call for consultation and purchase.